Service models
Every Jade role is full-time and dedicated to one client. The management layer changes with team size, risk and the amount of coordination the client needs.
Direct model
Your manager sets daily priorities, provides technical guidance and reviews the work. Jade remains the Philippine employer and supports HR, payroll, benefits and the agreed service cadence.
Managed model
A senior Jade manager adds coordination, accountability, quality oversight and continuous-improvement support around the dedicated team, while the client retains technical authority and approvals.
Compare responsibilities
| Responsibility | Direct model | Managed model |
|---|---|---|
| Daily technical direction | Client | Client, coordinated with Jade manager |
| Work review and approval | Client | Client; Jade QA as specifically agreed |
| Philippine employment and HR | Jade | Jade |
| Work allocation and capacity visibility | Client | Shared under the agreed cadence |
| Process improvement | Client-led | Jointly identified and prioritised |
| Commercial structure | Confirmed in the engagement proposal | |
A deliberate choice
A smaller team working in sensitive or fast-changing processes may benefit from shared management. A larger, mature finance function may already have strong client-side leadership. Jade will discuss reporting lines, time zones, QA, escalation, backup planning and change management before recommending a structure.
There is no promise that a manager is free or included in every engagement. Scope, seniority, availability and commercial terms are stated in the proposal.
Next step
Discuss team size, client-side capacity, risk, QA and the operating cadence you want.